Pre-market engagement

Pre-Market Engagement: Winning Before the Notice Is Published

Pre-market engagement is the legitimate dialogue between buyers and suppliers before a procurement starts. The Procurement Act 2023 actively encourages it, and it is where specifications are shaped, delivery models are tested and buyers form a view of who is credible, which is months before any bid is written.

Key facts at a glance

What it is
Legitimate dialogue between a buyer and the market before a procurement begins, to test feasibility, shape the specification and inform the buyer
Legal basis
The Procurement Act 2023 encourages preliminary market engagement, subject to not putting any supplier at an unfair advantage
Where the signals appear
Preliminary market engagement notices and pipeline notices on Find a Tender, buyer commissioning intentions and board papers, and contract expiry dates in previous award notices
Typical forms
Prior information notices, market warming questionnaires, requests for information, supplier days, one-to-one meetings and site visits
Why it matters more now
Under the NHS Provider Selection Regime, two of the five routes award with no competition at all, so a provider only visible when a tender opens never sees most of the work
The limit
A buyer must take steps to ensure engagement does not distort competition. Expect what you share to inform a specification everyone will see

Most bids are decided before the bid starts

By the time a tender is published, the specification is written, the evaluation weightings are set, the contract length is fixed and the budget is agreed. Every one of those decisions affects whether you can win, and every one of them was made in the months beforehand, frequently informed by conversations with suppliers.

Suppliers who only appear when a notice is published are competing on the last twenty percent of the process. They are answering a question somebody else helped shape, against a delivery model somebody else described as realistic, on a timescale somebody else confirmed was achievable.

This is not about improper influence. It is that buyers genuinely need to understand what the market can deliver, and they form that understanding from the suppliers who turn up.

Where the signals actually are

Preliminary market engagement notices and pipeline notices on Find a Tender are the explicit invitations, and the smallest part of the picture. Buyer commissioning intentions, board and committee papers, capital programmes and annual plans routinely signal a service review a year or more ahead, and they are published because they have to be.

Contract expiry dates are the other reliable source and the most underused. A previous award notice states when the contract ends. Working backwards from that date tells you roughly when the re-procurement or the continuation decision happens, which is when you need to be known rather than when you need to be ready to write.

We built an agent to do exactly this part of the job: it reads award notices for contracts expiring five to fifteen months out and scores them, because that window is when the incumbent and the challengers are still choosing an adviser. The open procurement data behind it is published at /data, and the current framework deadlines at tender deadlines.

Under the PSR, engagement is not optional

For anyone delivering NHS-funded healthcare services, this stops being an optimisation. The Provider Selection Regime gives authorities five routes, and two of them award a contract with no competition at all: the direct award processes and the most suitable provider process.

An authority identifying the most suitable provider without a competition chooses from the providers it knows about and can defend selecting. A provider absent from every engagement exercise is not in that set, regardless of capability. That is the single most consequential fact about NHS procurement and the one providers learn last.

The mechanics of each route, and how to spot which one an opportunity is heading for, are on finding PSR opportunities and transparency notices.

How to engage without wasting anyone’s time

Answer engagement exercises as though they were scored. They are not, and they shape the specification, which matters more. A market warming questionnaire answered in two lines tells the buyer you are not serious; one answered with a considered view of deliverability, risk and cost drivers tells them you have done this before.

Turn up to supplier days with a position rather than a brochure. What buyers remember is the supplier who understood the problem, named the risk nobody else raised, and said plainly which part of the draft specification would make the contract hard to deliver.

Raise the hard questions while they can still change something. An unrealistic mobilisation window, an unworkable KPI, a lot structure that excludes capable SMEs, a contract length that cannot recover the investment it requires: all of these are far easier to influence during engagement than through a clarification after the notice, when the buyer has already committed.

The rules, plainly

The Procurement Act 2023 encourages preliminary market engagement and requires the buyer to take steps to ensure it does not put any supplier at an unfair advantage. That is the buyer’s duty, not yours, but the consequence lands on you: information you provide may well inform a specification every bidder sees, and a buyer who has engaged with you will usually publish what was discussed.

So share what positions you and withhold what is genuinely commercially sensitive, and do not seek an advantage the buyer cannot lawfully give. A supplier who pushes for one damages the relationship they came to build, and occasionally the procurement itself.

None of this is legal advice. Where an engagement raises a competition or conflict question, take advice from your own advisers before responding.

How Glaxtons works on this

We map the pipeline for your sector and geography: which contracts expire when, which buyers have published intentions, and which engagement exercises are open now. That produces a calendar of when to be visible, rather than a list of tenders you already missed.

Then we prepare the engagement itself: the response to the questionnaire or request for information, the position you take into a supplier day, and the questions worth asking. And we translate what comes back into a bid or no bid decision before the notice lands, which is the point of doing any of it.

This is retained work more often than project work, because the value is in being consistently present rather than present once. Call 020 3668 5488.

Who should apply?

Pre-market engagement is worth the effort for suppliers who:

Deliver NHS-funded services where the PSR can award without competition
Compete in sectors with long contract cycles and few opportunities
Keep losing to an incumbent who seems to have known first
Want a pipeline rather than a reactive response to notices
Are entering a new sector or geography and are unknown to its buyers
Deliver something the market does not yet have a category for
Are an SME excluded by lot structures that could be shaped differently
Hold a contract approaching expiry and want to defend it properly

Frequently asked questions

What is pre-market engagement?

Legitimate dialogue between a buyer and suppliers before a procurement begins, used to test feasibility, understand what the market can deliver and shape the specification. The Procurement Act 2023 encourages it, subject to the buyer ensuring it does not put any supplier at an unfair advantage.

Is it fair, or does it just favour incumbents?

It is open to everyone and mostly used by incumbents, which is why it looks like favouritism. The asymmetry is not the rules, it is that challengers rarely turn up. A buyer who has met two suppliers writes a specification informed by two suppliers.

Does engaging early disqualify us from bidding?

No. Participating in preliminary market engagement does not exclude a supplier. The buyer has a duty to take steps to ensure the process does not distort competition, which may mean publishing information shared with them so every bidder has it.

Where do we find engagement opportunities?

Preliminary market engagement and pipeline notices on Find a Tender, buyer commissioning intentions, board and committee papers, capital programmes, and contract expiry dates in previous award notices. The last of these is the most underused and often the earliest reliable signal.

Why does this matter so much in NHS procurement?

Because under the Provider Selection Regime two of the five routes award a contract with no competition at all. An authority identifying the most suitable provider chooses from providers it knows about and can justify selecting, so a provider only visible when a tender opens is not in that set.

What should we actually say at a supplier day?

Take a position on the delivery model, name the risks that matter and say plainly which parts of the draft specification would make the contract hard to deliver. Buyers remember the supplier who understood the problem, not the one who presented a capability deck.

Open and upcoming framework deadlines

Verified against the contracting authority. Dates marked expected are an anchor for a round that has not published one yet, not a countdown.

Be known before the notice, not after it

Tell us your sector and where you operate. We will map which contracts expire when, which buyers are engaging now, and where being visible would change the outcome. Call 020 3668 5488.

Professional Bid Writing Services UK. 93% Success Rate.

Expert bid consultancy and tender writing for government, NHS and CCS frameworks. £500M+ contracts won. Same-day response. 24/7 urgent support.

Get a Free Quote. Same Day Response. ☎ 020 3668 5488
✓ 93% Success Rate ✓ £500M+ Won ✓ 500+ Tenders ✓ 2-Hour Response

Recent Wins

✓ Won £45M NHS FM contract for healthcare provider

✓ Secured £12M MoD framework for defence SME

✓ Won £8M G-Cloud lot for SaaS company