RM6397 NHS Staffing Framework: Live Tender, Closing 21 September 2026
RM6397 Clinical and Non-Clinical Temporary and Permanent Staff is the NHS Workforce Alliance framework worth £2bn excluding VAT. The invitation to tender is live on the CCS/GCA Bravo portal and submissions close at 3pm on Monday 21 September 2026. It replaces RM6281 and RM6277, and places are not carried over.
Key facts at a glance
- Reference
- RM6397
- Status
- Live. ITT issued on the CCS/GCA Bravo portal in August 2026
- Submissions close
- 3pm on Monday 21 September 2026
- Clarifications close
- 3pm on 2 September 2026
- Value
- £2 billion excluding VAT (£2.5 billion including VAT)
- Lots
- Twelve, spanning clinical, non-clinical, permanent recruitment and managed services
- Term
- Four years from February 2027
- Buyer
- Government Commercial Agency, for the NHS Workforce Alliance
- Portal
- Bravo Solution (Jaggaer)
- Replaces
- RM6281 (clinical and healthcare staffing) and RM6277 (non-clinical staffing)
What is RM6397?
RM6397 Clinical and Non-Clinical Temporary and Permanent Staff is the next-generation staffing agreement let by the Government Commercial Agency for the NHS Workforce Alliance. It covers temporary, fixed-term and permanent staff across clinical and non-clinical roles, plus managed service provision, for the NHS and the wider public sector.
It consolidates two predecessors into one agreement: RM6281, the National Framework for the Provision of Clinical and Healthcare Staffing, and RM6277 Non-Clinical Staffing. The published value is £2 billion excluding VAT, £2.5 billion including VAT, across a four-year term.
For a staffing business, this is not one framework among several. It is the primary compliant route to supplying workers into the NHS for the next four years, and the outgoing agreements expire in 2027 whether or not you have secured a place on the replacement.
When does RM6397 close?
Submissions close at 3pm on Monday 21 September 2026. The clarification question window closes earlier, at 3pm on 2 September 2026, which in practice is the real first deadline: after it, you are interpreting the ITT rather than asking the buyer to clarify it.
One honest note on the dates. Most published summaries give the deadline as 21 September; at least one gives 22 September. The Find a Tender notice describes the term as running 3 February 2027 to 2 February 2031, while ITT summaries give commencement as 18 February 2027. These are small discrepancies but they are the kind that cost a submission. The ITT on the Bravo portal is the only authority. Download it, read the timetable page, and diarise what it says rather than what any consultancy page, including this one, tells you.
What are the twelve RM6397 lots?
The framework is structured into twelve lots. Nine cover direct supply, a tenth covers permanent recruitment, and the final two cover managed service provision. Each has its own regulator, its own compliance discriminator and its own characteristic way of losing marks, so we have written each one up separately:
- Lot 1: Nursing and Midwifery
- Lot 2: Medical Staffing
- Lot 3: AHP, HSS and Emergency Services
- Lot 4: Social Care Staffing
- Lot 5: Corporate Functions Supply
- Lot 6: IT Professionals and Digital Workers
- Lot 7: Legal Supply
- Lot 8: Scientific, Technical and Clinical Coding Supply
- Lot 9: Estates, Facilities Management and Ancillary Staff Supply
- Lot 10: Permanent Recruitment
- Lot 11: MSP Neutral Vendor
- Lot 12: MSP Master Vendor
The direct supply lots have been indicated as unlimited in supplier numbers, while the two managed service lots are limited. That distinction matters more than anything else in your bid or no-bid decision. On an unlimited lot, a compliant, well-evidenced submission secures a place. On a limited MSP lot you are in a ranked competition, and a merely adequate submission loses.
Bid the lots you can evidence. Agencies that spread themselves across every lot to look substantial routinely score worse than those who bid three and evidence them properly, because the evaluator is scoring depth of evidence per lot, not breadth of ambition.
I hold RM6281 or RM6277. What happens to my place?
You rebid. Places are not carried over from either predecessor agreement, and both expire in 2027: the non-clinical agreement in April and the clinical agreement in June. An incumbent who does not submit for RM6397 loses framework access to the NHS when those dates pass.
Incumbency is still an advantage, but only if you use it. Your fill rates, time-to-supply figures, audit outcomes and compliance record under the outgoing frameworks are exactly the verifiable evidence a new submission needs, and a challenger cannot produce them. What loses incumbents marks is assuming the evaluator already knows their track record and writing a thinner submission than a new entrant would.
What actually scores on an NHS staffing submission
Staffing framework evaluation is evidence-heavy rather than narrative-heavy. Evaluators are looking for demonstrable compliance against the NHS Employment Check Standards, clinical governance and revalidation arrangements, safeguarding, and hard operational performance data: fill rates by staff group, time-to-supply, escalation handling and audit results.
The pattern in weak submissions is consistent. They describe a recruitment process rather than evidencing an outcome, they quote capability without naming contracts, and they present figures the evaluator cannot verify. Extracting real numbers out of your operational systems and presenting them against the published criteria is most of the work, and it is why starting in the final fortnight rarely produces a competitive submission.
Glaxtons works on NHS framework submissions across the Workforce Alliance, the Provider Selection Regime, HSSF and ProCure, on NHS portals including Atamis and Jaggaer. Our success rate is 93 percent across more than 500 submissions.
Who should apply?
RM6397 is relevant to staffing and workforce providers including:
Frequently asked questions
When is the RM6397 deadline?
Submissions close at 3pm on Monday 21 September 2026, with the clarification question window closing at 3pm on 2 September 2026. At least one published summary gives the submission date as 22 September, so confirm the timetable in the ITT on the CCS/GCA Bravo portal rather than relying on any secondary source.
What is the RM6397 framework?
RM6397 Clinical and Non-Clinical Temporary and Permanent Staff is the NHS Workforce Alliance framework for temporary, fixed-term and permanent clinical and non-clinical staff, plus managed service provision, across the NHS and wider public sector. It is worth £2 billion excluding VAT and runs for four years from February 2027.
How many lots does RM6397 have?
Twelve. Nine direct supply lots covering nursing and midwifery, medical, AHP and emergency services, social care, corporate functions, IT and digital, legal, scientific and clinical coding, and estates and facilities; a permanent recruitment lot; and two managed service provider lots, neutral vendor and master vendor. The MSP lots are limited in supplier numbers while the direct supply lots have been indicated as unlimited.
I am on RM6281 or RM6277. Do I need to rebid?
Yes. RM6397 replaces both agreements and places are not carried over. RM6277 expires in April 2027 and the clinical framework in June 2027, so an incumbent that does not submit loses NHS framework access. Your performance data from the outgoing agreements is strong evidence in the new submission, and is the one thing a new entrant cannot produce.
Which portal is RM6397 run on?
The CCS/GCA Bravo Solution (Jaggaer) portal. You need to register and express interest before you can download the ITT pack. Registration is not instantaneous, so agencies leaving it to the final week routinely lose days they cannot afford.
Is there still time to bid RM6397?
Yes, if you start now. The submission window runs to 3pm on 21 September 2026. The binding constraint is not writing time, it is evidence: fill rates, time-to-supply, compliance audit outcomes and named contract references have to come out of your operational systems, and that extraction is what determines whether the submission is competitive. Book a call at bookings.glaxtons.co.uk.
RM6397 closes 21 September 2026
The clarification window closes 2 September and submissions close 3pm on 21 September. If your fill-rate and compliance evidence is not yet out of your systems and written to the published criteria, that is the work to start this week. Book a call at bookings.glaxtons.co.uk.