RM6397 NHS Staffing Framework: Submissions Closed, and What Happens Next
RM6397 Clinical and Non-Clinical Temporary and Permanent Staff closed to submissions at 3pm on Monday 21 September 2026. The NHS Workforce Alliance framework is worth £2bn excluding VAT across twelve lots, and evaluation now runs through to award ahead of a four-year term starting February 2027. If you submitted, the next milestones are award and the standstill period. If you did not, the outgoing agreements are your clock: RM6277 expires in April 2027 and the clinical framework in June 2027, and after those dates a supplier without a place has no framework route to NHS staffing work.
Key facts at a glance
- Reference
- RM6397
- Status
- Closed to submissions. In evaluation since 3pm on Monday 21 September 2026
- Submissions closed
- 3pm on Monday 21 September 2026
- Clarifications closed
- 3pm on 2 September 2026
- Next milestone
- Award, followed by a standstill period, ahead of the February 2027 commencement
- Value
- £2 billion excluding VAT (£2.5 billion including VAT)
- Lots
- Twelve, spanning clinical, non-clinical, permanent recruitment and managed services
- Term
- Four years from February 2027
- Buyer
- Government Commercial Agency, for the NHS Workforce Alliance
- Portal
- Bravo Solution (Jaggaer)
- Replaces
- RM6281 (clinical and healthcare staffing) and RM6277 (non-clinical staffing)
What is RM6397?
RM6397 Clinical and Non-Clinical Temporary and Permanent Staff is the next-generation staffing agreement let by the Government Commercial Agency for the NHS Workforce Alliance. It covers temporary, fixed-term and permanent staff across clinical and non-clinical roles, plus managed service provision, for the NHS and the wider public sector.
It consolidates two predecessors into one agreement: RM6281, the National Framework for the Provision of Clinical and Healthcare Staffing, and RM6277 Non-Clinical Staffing. The published value is £2 billion excluding VAT, £2.5 billion including VAT, across a four-year term.
For a staffing business, this is not one framework among several. It is the primary compliant route to supplying workers into the NHS for the next four years, and the outgoing agreements expire in 2027 whether or not you have secured a place on the replacement.
RM6397 has closed. What happens now?
Submissions closed at 3pm on Monday 21 September 2026. Evaluation runs from there to award, and the timetable is constrained at the far end rather than the near one: the agreement has to be in place for the February 2027 commencement, so award and the standstill period that follows it have to land before then.
If you submitted, there is still work in this period and most bidders do none of it. Keep the evidence you cited current, because anything you claimed at submission can be tested at verification or on the first call-off. Read your own response again against the published criteria while it is fresh, since the same weaknesses will appear in the next submission if nobody names them. And if the outcome goes against you, request the scoring feedback: it is free, it is the only objective assessment of your bid you will get, and most agencies never ask.
One honest note on the dates, carried over from before the deadline because it still governs what you should trust. Most published summaries gave the deadline as 21 September; at least one gave 22 September. The Find a Tender notice describes the term as running 3 February 2027 to 2 February 2031, while ITT summaries give commencement as 18 February 2027. The ITT on the Bravo portal is the only authority, and that remains true for the award timetable now.
What are the twelve RM6397 lots?
The framework is structured into twelve lots. Nine cover direct supply, a tenth covers permanent recruitment, and the final two cover managed service provision. Each has its own regulator, its own compliance discriminator and its own characteristic way of losing marks, so we have written each one up separately:
- Lot 1: Nursing and Midwifery
- Lot 2: Medical Staffing
- Lot 3: AHP, HSS and Emergency Services
- Lot 4: Social Care Staffing
- Lot 5: Corporate Functions Supply
- Lot 6: IT Professionals and Digital Workers
- Lot 7: Legal Supply
- Lot 8: Scientific, Technical and Clinical Coding Supply
- Lot 9: Estates, Facilities Management and Ancillary Staff Supply
- Lot 10: Permanent Recruitment
- Lot 11: MSP Neutral Vendor
- Lot 12: MSP Master Vendor
The direct supply lots have been indicated as unlimited in supplier numbers, while the two managed service lots are limited. That distinction matters more than anything else in your bid or no-bid decision. On an unlimited lot, a compliant, well-evidenced submission secures a place. On a limited MSP lot you are in a ranked competition, and a merely adequate submission loses.
Bid the lots you can evidence. Agencies that spread themselves across every lot to look substantial routinely score worse than those who bid three and evidence them properly, because the evaluator is scoring depth of evidence per lot, not breadth of ambition.
I missed RM6397. What are my options?
First, the honest part: there is no way to submit a late bid, and we would not take money to attempt one. The portal closed and a framework competition run under the Procurement Act cannot accept a submission after the published deadline. Anyone telling you otherwise is selling you something.
What you do have is a clock rather than a closed door. RM6277 expires in April 2027 and the clinical agreement in June 2027. Until then, an incumbent keeps supplying under the outgoing frameworks. After them, a supplier with no place on RM6397 has no framework route to NHS staffing work, and that is the real deadline you are now working to.
There are three routes worth assessing, and which one fits depends on your staff groups and your appetite. Subcontracting or supplying through an appointed managed service provider keeps NHS work flowing without a direct place, though on someone else’s commercial terms. Direct trust and ICB tenders, including work let under the Provider Selection Regime, sit outside RM6397 entirely and are often the better fit for a specialist supplier. And other staffing routes continue to be competed by NHS buying organisations and regional collaboratives across the term.
Check the agreement itself before you assume RM6397 is shut for four years. Some public frameworks allow a reopening window and some do not, and the published agreement is the only thing that answers it for this one. If a window does open, the work to be ready for it is the same evidence extraction that decides the outcome, so it is worth doing now rather than in the fortnight after an announcement.
I hold RM6281 or RM6277. What happens to my place?
Places were not carried over from either predecessor agreement, so RM6397 had to be bid for. Both outgoing agreements expire in 2027: the non-clinical agreement in April and the clinical agreement in June. An incumbent that did not submit loses framework access to the NHS when those dates pass, and that is now a fixed date rather than a risk.
Incumbency is still an advantage, but only if you use it. Your fill rates, time-to-supply figures, audit outcomes and compliance record under the outgoing frameworks are exactly the verifiable evidence a new submission needs, and a challenger cannot produce them. What loses incumbents marks is assuming the evaluator already knows their track record and writing a thinner submission than a new entrant would.
What actually scores on an NHS staffing submission
Staffing framework evaluation is evidence-heavy rather than narrative-heavy. Evaluators are looking for demonstrable compliance against the NHS Employment Check Standards, clinical governance and revalidation arrangements, safeguarding, and hard operational performance data: fill rates by staff group, time-to-supply, escalation handling and audit results.
The pattern in weak submissions is consistent. They describe a recruitment process rather than evidencing an outcome, they quote capability without naming contracts, and they present figures the evaluator cannot verify. Extracting real numbers out of your operational systems and presenting them against the published criteria is most of the work, and it is why starting in the final fortnight rarely produces a competitive submission.
Glaxtons works on NHS framework submissions across the Workforce Alliance, the Provider Selection Regime, HSSF and ProCure, on NHS portals including Atamis and Jaggaer. Our success rate is 93 percent across more than 500 submissions.
Who should apply?
RM6397 is relevant to staffing and workforce providers including:
Frequently asked questions
Has the RM6397 deadline passed?
Yes. Submissions closed at 3pm on Monday 21 September 2026, with the clarification window having closed at 3pm on 2 September 2026. At least one published summary gave the submission date as 22 September; the ITT on the CCS/GCA Bravo portal is the only authority, and that remains true for the award timetable.
What is the RM6397 framework?
RM6397 Clinical and Non-Clinical Temporary and Permanent Staff is the NHS Workforce Alliance framework for temporary, fixed-term and permanent clinical and non-clinical staff, plus managed service provision, across the NHS and wider public sector. It is worth £2 billion excluding VAT and runs for four years from February 2027. It closed to submissions on 21 September 2026 and is in evaluation.
When will RM6397 be awarded?
The published timetable puts commencement in February 2027, so award and the standstill period that follows it have to land before then. The Find a Tender notice describes the term as 3 February 2027 to 2 February 2031 while ITT summaries give commencement as 18 February 2027. Treat the ITT on the Bravo portal as the authority rather than any secondary summary, including this page.
How many lots does RM6397 have?
Twelve. Nine direct supply lots covering nursing and midwifery, medical, AHP and emergency services, social care, corporate functions, IT and digital, legal, scientific and clinical coding, and estates and facilities; a permanent recruitment lot; and two managed service provider lots, neutral vendor and master vendor. The MSP lots are limited in supplier numbers while the direct supply lots have been indicated as unlimited.
I am on RM6281 or RM6277 and did not bid RM6397. What now?
You keep supplying under the outgoing agreement until it expires, April 2027 for RM6277 and June 2027 for the clinical framework, and you use that period to secure another compliant route. In practice that means supplying through an appointed managed service provider, bidding direct trust and ICB tenders including work let under the Provider Selection Regime, or competing the other staffing routes that NHS buying organisations and regional collaboratives run across the term.
Which portal is RM6397 run on?
The CCS/GCA Bravo Solution (Jaggaer) portal. Bidders should keep their registration and contact details current there, because award notification and any verification requests come through it.
Can I still get onto RM6397?
Not by submitting now. The window closed at 3pm on 21 September 2026 and a framework competition cannot accept a late submission. Whether new suppliers can join mid-term depends on the published agreement, which is the only thing that answers it for RM6397, so read that rather than assuming either way. In the meantime the routes that stay open are managed service provider supply, direct trust and ICB tenders, and the other NHS staffing competitions that run across the term. Call 020 3668 5488 and we will tell you which of those fits your staff groups.
RM6397 in depth, and what to do next
Should you bid this RM6397 lot?
Five questions, an honest answer, and it will tell you not to bid if that is what your answers say. Nothing is asked of you until after you have the result.
Question 1 of 5
What do you mainly supply?
Missed RM6397, or bid it and waiting?
If you did not submit, the outgoing agreements expire in April and June 2027 and the work now is finding the route that replaces them before those dates, not after. If you did submit, the evidence you cited has to still be true when it is verified. Tell us which position you are in and we will tell you honestly what is worth doing. Call 020 3668 5488.