Technology · Crown Commercial Service
CCS Contact Centre and Omnichannel Services Application Support
A Crown Commercial Service route for contact centre technology and customer engagement services for the public sector. It supports citizen contact across phone, web and digital channels. Contact centre and CX providers should apply when competed.
How Glaxtons wins CCS Contact Centre and Omnichannel Services places
Methodology and quality responses written to the published marking scheme
Financial standing, ISO and Cyber Essentials evidence collated and presented
Compliant, competitive pricing schedules built and checked
Social value and net zero responses scored against the criteria
Full portal submission managed on your behalf
Call-off bid support once you are on the framework
Win Your Place on CCS Contact Centre and Omnichannel Services
Competitive fixed fees. 93% win rate. Same-day response from a Glaxtons specialist.